RetroLink Help
Frequently Asked Questions
How to bring a familiar phone experience to your home, connect with family and friends, and manage your RetroLink devices.
Getting started
What is RetroLink?
RetroLink connects compatible analog telephones to a private calling network through a RetroLink device. Use a phone you already enjoy, then call other registered RetroLink numbers.
Why was RetroLink created?
RetroLink was created to give today's kids a screen-free, focused way to socialize with friends. Real phones make conversation direct and distraction-free, without feeds, notifications, or endless scrolling. Kids can choose a handset style they enjoy, from rotary to touch-tone and vintage to modern, making the experience more personal than using the same app interface.
Families can choose Friends-only calling to limit who can call or be called, adding a more private way to connect without social media.
What do I need to use it?
You need a RetroLink device, an analog telephone, and a working Wi-Fi internet connection. Calls use the internet connection rather than a traditional phone line.
How do I connect my RetroLink node to Wi-Fi?
- On the node, choose Settings > Wi-Fi > AP Setup.
- On your phone or computer, join the temporary RetroLinkXXXX network. The last four characters are from the node's board ID; the Wi-Fi password is
retrolink. - Open the setup page shown by your device, or browse to
http://192.168.4.1/. - Enter your home Wi-Fi name (SSID) and password, then save. For a new node, leave the SIP settings unchanged; they are provided after you claim the pairing code.
The temporary setup network closes while the node reconnects to your Wi-Fi. Once connected, its pairing code appears on the display. You can then create an account and claim the node.
AP Setup uses a fixed temporary password and a local HTTP page, so do this in a trusted place and disconnect from the setup network when finished. Alternatively, put a WIFI.TXT file in the SD card root with the SSID on line one and password on line two before booting the node.
How do I register a device?
Connect the device to Wi-Fi and let it announce itself. It will display a pairing code. Create an account, enter that code, and choose an available phone number. The device receives its calling settings automatically.
Will my rotary or touch-tone phone work?
RetroLink is designed for standard analog phones, including pulse-dial rotary phones and touch-tone phones.
Can I connect more than one phone?
Yes. Multiple phones can share one RetroLink device and its assigned number.
Calls and privacy
Who can I call?
RetroLink connects registered RetroLink devices and their assigned numbers through its private SIP network.
Can I call standard phone numbers or emergency services?
No. RetroLink is a closed network and cannot place or receive calls to or from standard public phone numbers. 911 and other emergency services are unreachable through RetroLink.
Can I limit who calls me?
Each device has separate inbound and outbound settings. Choose Open calling or Friends only. With Friends only, calls are allowed only for accepted friends.
How do friend invitations work?
Add a RetroLink number from your device's Friends page. The other person must accept the invitation before the friendship is active. Either person can remove the friendship later.
Are calls private?
Calls travel over RetroLink's encrypted SIP backbone. RetroLink does not collect or share call data. Account and device information is covered on our Privacy page.
Will it work without power or internet?
No. The RetroLink device needs power and an active Wi-Fi internet connection to place or receive calls.
What are 600 and *65?
Dial 600 for the echo test. Dial *65 to hear the caller-ID number the calling system sees for your call.
Managing devices
Can I register multiple RetroLink devices to one account?
Yes. Each device has its own identity, credentials, settings, and phone number. Manage them from My Nodes.
How do I remove a device?
Open the device in My Nodes and choose the removal option. Use the normal removal flow when the device is online, or force removal if it is lost or offline. Removing a device releases its number. A registered device must be removed from its current account before it can be claimed again.